Puppy Information

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Buyer & Seller Responsibilities
At White Oak Jack Russells, we are committed to placing our puppies in the right homes and creating a smooth, transparent experience for every family.

Reservations & Deposits
At the buyer’s request, we will reserve a selected puppy (or hold a place on an upcoming litter prior to birth).
A portion of your payment--$300—is non-refundable and secures your reservation.
If the buyer chooses to cancel for any reason, this non-refundable portion will be retained as a cancellation fee.

Payment Terms

• Domestic Purchases:
  Full payment is due by 6 weeks of age (or prior to shipment if applicable).
• International Purchases:
  A 50% deposit is required at the time of purchase, with the remaining balance due prior to shipment.

Transportation & Delivery
We offer safe, low-stress delivery options to ensure your puppy arrives happy and well cared for.
✈️ Flight Nanny Delivery (Preferred)Most of our puppies are delivered via a trusted flight nanny service, where your puppy travels safely in the cabin—not in cargo.
We have successfully delivered puppies across the U.S., from Alaska to New York and California to Florida.
This option provides a more comfortable and personalized experience for your puppy.
✈️ Domestic Shipping

• Available to most major airports (commonly via Alaska Airlines)
• Estimated cost: approximately $600

🌎 International Shipping

• Additional $500 international handling fee (covers travel to an international airport)
• International health certificates typically average $150 each
• Buyers are responsible for understanding and meeting their country’s import requirements

Please note: Some countries have strict regulations, and we reserve the right to decline international shipments when necessary.

Important Notes Before Reserving
Please contact us before sending a deposit to confirm availability and discuss details.
We prefer to begin communication by email, followed by a phone conversation.
Getting to know our buyers is an important part of our process.

Our Placement Process
We take great care in matching each puppy with the right home. As part of this process, we may ask questions such as:

• Your experience with Russell Terriers (or similar breeds)
• Your lifestyle and activity level
• Your plans for training, housing, and daily care
• Your household (including children and other pets)
• Preferences for temperament, markings, and size

These questions are not meant to be intimidating—they help ensure a successful, lifelong match for both you and your puppy.

After Your Deposit
Once a deposit is placed, we will work with you to determine the best time for your puppy to go home. Considerations may include:

• Your availability to spend time bonding and training
• Seasonal travel conditions (weather, holidays, etc.)
• Your puppy’s development and readiness

Our Goal
We are dedicated to raising happy, healthy puppies and placing them in homes where they will thrive.
Well-matched puppies lead to happy families—and that is the foundation of everything we do.

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Puppy Vaccinations and Microchip

All of our dogs and puppies are vaccinated on schedule to receive their Parvo and other required shots. They are also dewormed three times in one week increments.
Your puppy will come microchipped, ready to register to you. 

Happy Socialized Puppies

All of our puppies are handled from birth and given eight weeks of nursing with their mothers to keep them happy, healthy and well socialized, making them ready for their new homes.

Our Puppies Are AKC Ready

All you need do is fill out your name and address with the certified paperwork we give you, mail it to AKC and your puppy is registered to you, should you wish to show or breed them.